A Public Service Announcement
Now that more and more households are dropping a “land line” or “house phone” from their budgets and handing all of the people, including the children, in their family a cell phone, it occurred to me the other day that an entire generation of kids are coming up with absolutely no telephone skills to speak of.
There is no adult buffer or go-between. A kid just has to call a kid. And when they do get on the telephone with an adult, they don’t understand how to properly conduct themselves.
Case in point (and mind you, this is the most recent – it is not, by far, the only example):
My house phone: ring ring
Me: Hello?
13-year old child on the other end: Who’s this?
Me: [pause then spoken in the voice one saves specifically for irritation directed at a teenager] This is Mrs. Bridgeman.
[click]
Me: KAYLEE!
The child was expecting another child to answer the phone, and when an adult answered, they had no idea how to act.
Please. Please please please. Despite that Joey or Jane may carry a cell phone and you never have to worry about it, please teach your children telephone manners. I would prefer to spend the next 16+ years of children in my home actually communicating with the children who call my home. But beyond that, this generation of children are going to enter the workforce (assuming when they get the call informing them of potential employment that they are capable of conducting the call) and are going to need to know the basics of phones in order to conduct business.
Hallee
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oh boy…where will our kids end up! and what they actually called your house? we don’t have the landline b/c we had to cut out something in our budget and no one ever called it anyway. but i know with my mom and 3 siblings still at all home all they do is TEXT! I call my sister and she doesn’t answer her phone if i want to know something I have to text her or email her! DRIVES ME INSANE!
goodluck!
I agree Hallee. Children need to learn respect, manners, and they proper way to conduct themselves. Thanks so much for this public service announcement!
Kaylee picked up some bad habits when she was in Florida. When I was talking to her the other day, she pulled her phone out of her pocket, read a text, and started replying to it. In much more direct words, I told her if she expected to be allowed to have the privilege of a cell phone, then she better remember very quickly that if she is speaking to an adult, it stays in her pocket or her purse and is never removed until the conversation is over.
Makes me crazy, to be honest.
I spend a lot of time with Ellie working on phone conversations. With her hearing loss, phone conversations are very challenging for her – she has to hold the phone just so, up against the microphone of her hearing aid. And then she doesn’t have the added help of reading lips, and facial expressions. Ususally I resort to calling with the speakerphone on, and interpreting for Ellie as necessary. At least she will learn how to conduct herself properly on the phone, though! :)
Om gosh – I agree!!! Manners altogether these days have just vanished – it is so sad! Teaching our children is our job as parents and we are responsible for how they act. Respect for authority is also being lost. We don’t have a home phone however I will expect my children to know how to converse with adults respectfully and to follow my rules about manners. I loved this post!
Great announcement!! Children really do lack respect surrounding simple things like phone use and these days, that’s just the icing on the cake….there are so many things these days where children lack respect. We really need to reel these kids back in and as loving parents, take a little more control. Do you find that with all this technology, children seem to ‘grow up’ far too fast?
Ahh!! I hate the idea of children having cell phones. It’s a privledge NOT a necciseity despite what they may think. I too hate bad phone manners and I especially hate calling someone or having them call me and ask who’s this? that is my biggest pet peeve the other is when i am speaking with someone and their phone rings and they answer it!!! I never answer mine midconversation when i have a live person in front of me. thanks for this, I wish ADULTs too would learn proper phone manners
I agree!! I have taught my almost ten year old daughter how to answer the phone properly. I have also taught her how to properly ask for someone when she is calling someone. It DRIVES me nuts when children have their nose in their phones instead of using manners when speaking to adults or even other children. Some people do not understand that this will affect their communication skills when they are older and looking for a job.
Blessings!
I don’t know if they’re growing up too fast, or just given too much self-taught communication. Texting, cell phones, emails, instant messaging, social forums – they’re forging their own paths here because there is no adult supervision, instruction, or training.
I can’t even imagine what it will be like in 10 years for my kids. I don’t like the idea of them having communications I have no knowledge of. My parents always knew I was on the phone and could ask who it was (not that I minded telling them). I didn’t have email until college and by then I was basically an adult anyway. At some point, I will want to afford them some privacy, but it will be difficult to find a balance. But I know lots of adults who pull out their phones and text whenever too, and it’s annoying!!
I couldn’t agree with you more. We have tried to teach our children phone etiquette, it really only takes practice.
ugh…my sister does the same thing.
Hallee,
I have to admit, I’m one of “those” parents who would probably have tracked down that kid’s parents to gently explain what happened – I know I would DEFINITELY want someone to tell me if my child was so rude! Or maybe a better solution than that would be to track down the child and have a talk with them and help them to learn better manners in a kind way……?
Kelly
It’s not just kids…I have had adults that call my house the same way. I am also shocked at how my co-workers answer the phone at work. Yes, we may just work at a gas station but that is no reason to be rude. The other girls answer the phone, Hagels, (that’s the name of the gas station) and that’s it. When I answer, I say Hello, Hagels Service Station, This is Kim, how may I help you?